We offer a complimentary 30 day post-launch warranty and bug-fix period to ensure your app is stable, reliable, and performing exactly as expected once it is live. This warranty period is included with every project at no additional cost.
What the warranty covers
During your 30 day warranty period, we will handle:
- Fixing any bugs, crashes, or defects related to features included in your proposal
- Resolving issues where something is not behaving as designed or documented
- Addressing UI or UX inconsistencies between your approved designs and the live product
- Fixing any backend, API, or integration failures that are part of the scoped features
- Ensuring your app works correctly across the devices, platforms, and browsers defined in your proposal
All fixes during this period are completed at no charge to you.
What the warranty does not cover
The warranty does not include new features, enhancements, redesigns, changes in scope, or third party platform changes that require new development. These can be completed as part of ongoing maintenance, hourly work, or a new fixed monthly proposal.
When the warranty starts
Your 30 day warranty begins immediately after your app is launched or as soon as your final production build is delivered, depending on the structure of your project.
Your warranty terms are included in your proposal
Your warranty and what is covered will always be outlined clearly in your proposal before work begins so you have complete clarity from day one.
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