HOA Doctor is a responsive website application that gives homeowners a voice—and board members a reliable way to build trust—by enabling real feedback, Q&A, and documentation for thousands of HOAs and COAs nationwide. In partnership with Chop Dawg, the HOA Doctor team built a secure, modern platform that transforms once opaque and frustrating processes into clear, verifiable, and accessible experiences. Designed for both residents and administrators, HOA Doctor is making community living more transparent—one verified review at a time.
Millions of Americans live in HOA-or-COA governed communities. But when communication breaks down, accountability disappears—and homeowners are often left feeling voiceless. Until now. The HOA Doctor team envisioned a platform that empowers homeowners to leave verified reviews of their communities, engage with one another through questions and answers, and ensure their concerns reach the right decision-makers. Just as importantly, it would allow board members to respond, share documents, and improve public trust.
Chop Dawg was brought in to translate that vision into a polished, scalable product experience—one that feels like a cross between Yelp, Glassdoor, and Nextdoor, but purpose-built for community living. The result is a transparent, secure, and future-ready platform that bridges the gap between residents and their HOA leadership.
Before HOA Doctor, there was no centralized place for homeowners to find unbiased, secure reviews of their community associations. Misinformation spread quickly. Important documents were difficult to access. Boards struggled to manage incoming feedback. The HOA Doctor team needed a web-based solution that could handle sensitive data, moderate user-generated content, and verify real users with real ties to their communities. Residents had to feel safe sharing their concerns. Boards needed tools to respond and provide clarity. Chop Dawg stepped in to build a modern digital experience that solved for all sides—making information, communication, and transparency not only possible, but expected.
Uniting Residents and Boards Through Transparency, One Review at a Time
The HOA Doctor team partnered with Chop Dawg to plan and develop a powerful MVP (minimum viable product) designed to handle real people, real communities, and real responsibility. Together, we defined user flows for residents submitting reviews, uploading proof of residency, messaging their boards, and engaging with their community’s Q&A feed. We also planned board-facing tools for document management, notifications, and review replies.
With shared Slack channels, weekly Zoom check-ins, Figma previews, and Jira-managed tasks, we maintained alignment every step of the way. Our iterative design process gave HOA Doctor the flexibility to test feature ideas, refine community onboarding, and ensure moderation tools were airtight. The end result is a smart, secure digital hub that’s restoring faith in community governance—one neighborhood at a time.
From verified reviews to searchable community Q&As, HOA Doctor gives residents and boards the tools they need to communicate clearly, safely, and respectfully.
Homeowners upload proof of ownership (such as tax records or deeds) to earn a verified badge before submitting reviews. Ratings are broken down by key metrics like Communication, Maintenance, and Fairness—giving future residents honest insight and current boards clear, actionable feedback.
Residents can ask questions about dues, policies, or issues—and receive public responses from neighbors or board members. Helpful answers are upvoted, official responses are flagged, and all threads are searchable for long-term clarity.
Verified board members can claim their association’s page, upload documents, respond to reviews, and manage user reports. This feature promotes dialogue, transparency, and a fair platform for both residents and leadership.
A secure messaging system lets homeowners contact board representatives or one another. Push alerts and email notifications ensure important conversations aren’t missed—keeping everyone informed and engaged.
Whether managing a single HOA or hundreds across the country, the platform equips administrators with reliable, flexible tools for moderation and outreach.
Search functionality helps users find their HOA by name, address, or location. Filters for rating, community type, and board response availability simplify discovery and improve visibility for active communities.
The admin dashboard includes tools for reporting abusive content, reviewing flags, and archiving duplicates. No reviews are deleted without a documented reason—ensuring transparency and fairness for all users.
HOA board admins can invite additional team members, set access permissions, and oversee responses. Role-based access helps ensure only authorized individuals manage official content and documents.
Our role extended far beyond front-end development. Chop Dawg served as strategic partner and technical advisor throughout HOA Doctor’s evolution.
We designed the infrastructure to support high-volume traffic, verified uploads, and future multi-state expansion—ensuring HOA Doctor can grow confidently as adoption spreads.
We helped map out user flows that reduced friction while still ensuring identity verification, moderation clarity, and a sense of user safety at every step.
Built with Firebase and Stripe, the platform supports subscriptions, admin upgrades, and custom dashboards—enabling HOA Doctor to offer more value over time.
From early research through MVP delivery, Chop Dawg and the HOA Doctor team worked side by side to make this vision a reality. Weekly Zoom meetings, daily engagement via Figma, collaborative Slack updates, code pushes via GitHub, and transparent Jira sprints kept us aligned, agile, and productive. Our shared goal was always the same: build something that empowers homeowners, supports honest governance, and creates better communities nationwide.
Residents across the U.S. can now review their HOAs with verified credibility—building a national knowledge base of real, honest experiences.
HOA Doctor bridges the gap between boards and residents—offering visibility, communication tools, and improved trust across every interaction.
With Stripe-powered billing, admin dashboards, and expansion-ready architecture, HOA Doctor is positioned to scale to thousands of communities nationwide.
Chop Dawg was incredibly enthusiastic, creating a welcoming and enjoyable environment. They were articulate, patient, direct, and to the point, which was exactly what my team and I needed to effectively market HOA Doctor. They met with us weekly, provided consistent deliverables, completed the project ahead of schedule, exceeded our expectations, and offered around-the-clock support. Additionally, they managed to stay within our budget.
President of HOA Doctor
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